Please follow the steps below.
Note that merchandise can only be redeemed through shipping if the "redemption method" for the ticket is "receive by shipping."
- Click on your profile image in the upper right corner to open your profile page.
- Open the "Owned Tickets" tab.
- Open the details of the ticket you want to redeem.
- Click "Redeem Merchandise."
- Fill in each item in the displayed form.
- If there are no issues with the content, click "Confirm Redemption."
*Please make sure to complete the "Received" procedure after the merchandise arrives.