The merchandise has not arrived.

If the product has not arrived more than 5 days after the seller's shipping notification, please follow the steps below to contact TicketMe support.

1. Confirm that more than 5 days have passed since the seller's shipping notification.
2. Click on your profile image in the upper right corner to open your profile page.
3. Open the "Owned Tickets" tab.
4. Open the details of the ticket that has not been delivered.
5. Click "Contact Support."
6. Fill in the form with your message and click "Send."